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Privacy Policy

(A) Our Privacy Policy consists of both this website Privacy Policy, and where applicable, the GDPR Privacy Notice. If you are a resident of a country located in the European Union, or the European Economic Area, including Switzerland and the United Kingdom, please refer to our GDPR Privacy Notice which applies to Personal Information on EU residents collected by us. If we transfer personal information concerning EU residents between the European Economic Area (EEA) and the United States, the GDPR Privacy Notice applies.

(B) We do not intentionally collect personally identifiable information from children under the age of 13 and we ask that children under 13 not submit any personal information to us. If you are under the age of 18, you can browse the Website, but cannot register for an Account without the consent of a parent or guardian. It is the responsibility of parents to monitor their children’s use of our Website.

(C) We respect your privacy. As a general policy, we do not automatically collect your personally identifiable information when you visit the Website. When you create an account you will be asked to provide some information about yourself. Whether or not you provide this type of information is your choice; however, in many instances this information is required to realize a benefit we may offer or gain access to certain content on our Website.

(D) Personal information provided by you to us may be used by us and contractors in connection with providing the Website services. The personally identifiable information you submit to us is generally used to carry out your requests, respond to your inquiries, better serve you, or in other ways naturally associated with the circumstances in which you provided the information. We may also use this information to later contact you for a variety of reasons, such as customer service, providing you promotional information for our Products, or to communicate with you about content or other information you have posted or shared with us via the Website. In certain instances we may also share your personally identifiable information with our third party vendors performing functions on our behalf – e.g. vendors that process credit card orders. We do not store any credit card information. Our vendors agree to use this information, and we share information with them, only to carry out our requests. By voluntarily providing information to us when using the Website, you are consenting to the collection, use and disclosure of your personal information by us in the manner prescribed in this Section. You acknowledge this by using the Website. You may opt out of receiving future commercial correspondence from us by contacting us in writing via email.

(E) We may automatically collect certain non-personally identifiable information from you when you access the Website. We use non-personally identifiable information in a variety of ways, including to help analyze site traffic, understand customer needs and trends and to improve our services. We may use your non-personally identifiable information by itself or aggregate it with information we have obtained from others. We may share your non-personally identifiable information with third parties to achieve these objectives and others, but remember that aggregate information is anonymous information that does not personally identify you.

(F) Like many websites, we use "cookies" to obtain certain types of information when your web browser accesses our Website. Examples of information we collect and analyze in this manner include Internet Protocol (IP) address, computer connection information such as browser type and version, operating system, and your activities on our Website, including the Products you view or search for as well as the URL you come from and go to next. It is important to note that cookies and web beacons that we use do not contain and are not tied to personally identifiable information about you. The anonymous data they collect is kept separate from the personal information in your Account. Other cookies are used to enhance your use of the Website, such as remembering that you are logged in. You are able to minimize or block cookies using the privacy settings in your internet browser, but this may restrict your use of the Website. For general information on cookies, see allaboutcookies.org.

(G) We will only use the information we collect through the Website for the following purposes:

  • (i) forwarding important information relating to the Website and other requested information;
  • (ii) contacting you in response to your feedback or inquiry to discuss our services;
  • (iii) monitoring Website performance;
  • (iv) improving our Website and services to you;
  • (v) internal administration; and
  • (vi) other purposes that are in accordance with your instructions.

Except as provided in this Privacy Policy, our Terms of Use, or as set forth when you submit the information, we will not give, sell, trade or otherwise disclose any personal information about you to a third party without your prior approval, except we reserve the right to disclose information about you if we are required to do so by law, with respect to copyright and other intellectual property infringement claims, to fulfill a government request, or to protect or defend our legal rights or property, or Website, or other users.

(H) This Website may contain links to other sites. We are not responsible for the privacy practices of linked sites. We strongly encourage you to read the privacy policy of the linked websites as they may contain further terms and conditions that apply to you.

(I) We may change this Privacy Policy in our sole discretion. Such changes will be effective when a notice of the change is made available on the Website. If you do not agree with such changes, you must discontinue use of the Website. Continued use of the Website after the changes have been implemented will indicated acceptance by you of the changes.

(J) We value your information. While we take reasonable precautions to preserve the security of your information, please be aware that we cannot promise that your use of our Website will be confidential, and we cannot promise that any information you provide to us is perfectly secure. While using our Website, you may also become aware of confidential information about us or another user. You promise not to disclose any confidential information made available to you through the Website to any other person.

(K) Residents of the State of California, under certain provisions of the California Civil Code, have the right to request from companies conducting business in California a list of all third parties to which the company has disclosed certain personally identifiable information as defined under California law during the preceding year for third party direct marketing purposes. You are limited to one request per calendar year. In your request, please attest to the fact that you are a California resident and provide a current California address for our response.

(L) The Privacy Statement set forth in this Section and the GDPR Privacy Notice below are the sole statement of our privacy policy with respect to this Website, and no summary, modification, restatement or other version thereof, or other privacy statement or policy, in any form, is valid unless we post a new or revised policy to the Website.

GDPR PRIVACY NOTICE

Effective October 7, 2019

Introduction

This GDPR Privacy Notice is a supplement to our Privacy Policy and concerns certain personal data we have collected about residents of the countries in the European Union, consisting of the European Economic Area, Switzerland, and to the extent that the United Kingdom is no longer a member of the European Union, the United Kingdom. It explains why we have that information, how we use and handle it, and your rights to that information, all as required by the European Union’s General Data Protection Regulation (“GDPR”).

What personal data do we hold?

Information You Provide to Us:

  • We may collect your personal contact information such as name, email address, phone number, and country of residence.

Information Received from Others:

  • We may receive information about you from our vendors or affiliates, such as your personal contact information including your name, email address, phone number, and country of residence, or in the context of providing to servicing and support to our customers.

Where did we get your personal data?

We collect your personal data when you ask us to contact you, or when you request or use services through the Planify website. Your failure to provide this information means we cannot fulfill your request. We may also collect your contact information when you provide it by using our Website, as well as your IP address and other information about your activity on our Website, such as what pages you visit. We may also receive personal data when we are working on the resolution to our customers’ problems.

What is our purpose for holding your personal data?

Our lawful basis for holding your information depends on the circumstances under which we acquired it:

Type of Information Lawful Basis for Processing
Customer and prospective customer contact information collected in connection with an order or an inquiry For fulfillment of a contract
Customer and prospective customer contact information collected for use in marketing additional products and services Consent or Legitimate Interest
Personal data of our customers’ customers For fulfillment of a contract

What we do with your personal data?

We use your details so that we can communicate with you by email or phone and inform you of our services, the status of your order, or questions about payment of your invoice. We may also collect your IP address and details concerning your activity while on our Website in order to understand your interests and preferences.

The personal data we hold is stored and processed securely in line with the information security measures and guidance standard in our industry. We have implemented appropriate technical and organizational measures designed to prevent the unauthorized disclosure of your personal data, taking into account the level of risk associated with the processing of your personal data.

If we receive your personal data in the context of providing problem solving services to our customers, we will securely accept that data, segregate it from other customer data, and limit access to the data. We will delete the data once the issue is resolved.

Cross border personal data transfers

Your personal data may be stored on our servers located in Europe. We intend for your data to be protected in a manner that is consistent with how your personal data is protected if it was processed in your country.

What we don’t do with your personal data

We do not pass your information to anyone else apart from our business services partners as necessary to provide you with the Products you have requested. We do not use any automated systems relating to your personal data. We do not use your information for profiling.

How long do we keep your personal data?

We will retain your personal data for the period necessary to fulfill the purposes outlined in this Privacy Notice, unless a longer retention period is required or permitted by law, or we have obtained your consent.

What are my personal data rights?

You have the following rights concerning your personal data that we hold and process that you can exercise at any time:

  • Right of access: you have the right to request a copy of the information that we hold about you.
  • Right of rectification: you have a right to correct personal data that we hold about you that is inaccurate or incomplete.
  • Right to be forgotten: in certain circumstances you can ask for the personal data we hold about you to be erased from our records.
  • Right to restriction of processing: where certain conditions apply to have a right to restrict the processing.
  • Right of portability: you have the right to have the personal data we hold about you transferred to another organization.
  • Right to object: you have the right to object to certain types of processing such as direct marketing.
  • Right to judicial review: in the event that we refuse your request under rights of access, we will provide you with a reason as to why. You have the right to complain as outlined in the process below.

All of the above requests will be forwarded on to other parties holding and processing your personal data where appropriate.

Who do I contact if I have an issue with my personal data that you hold?

Please contact our Privacy Officer.

How do I make a complaint about how my personal data is being held or processed?

If you wish to raise a complaint on how we handle your personal data, you can contact our Privacy Officer as follows:

Email: christian [@] planify [.] cloud

If you are not satisfied with our response you can complain to the data protection authority in the country in which you reside. This GDPR Privacy Notice was last updated on October 7, 2019.

Third-Party Services

Planify Members may give us permission to access their information in other services. For example, with your consent, you may link your Planify account with your Google account, or other similar service, which allows us to obtain information from those accounts (like your basic profile). The information we get from those services often depends on your settings or their privacy policies, so be sure to check what those are.

Google Calendar

In order to create events in your Google calendar, you can link your Google Account with your Planify Account. Planify will be able to create events and will only use this service in that purpose.